Performance and Accountability

Management and Supervision Training

 Outside of California

16 Class Hours - Tuition $240

This workshop is for commissioned and civilian law enforcement managers and supervisors at all levels, including corrections and probation personnel. This is also and excellent course for aspiring supervisors.

Poor performing and difficult employees can suck the life out of their supervisors and their organizations.

Let MCA give you the upper hand.

Our practical real world approaches to dealing with problem employees will give you a new perspective on your role as a supervisor or manager. We focus first on making disciplinary due process and performance evaluation easy to understand and then provide the interpersonal skills training you need to successfully take on problem employees. This is straight forward material without the gimmicks or touchy-feely approaches many other leadership courses propose.

Course Objectives

  • How to establish and assert your authority without infringing on employee rights
  • How to develop performance standards that clearly communicate your expectations
  • How to provide useful feedback and write objective, meaningful, performance evaluations
  • How to confront difficult and resistant employees without losing
  • How to recognize and handle the manipulations commonly used on supervisors
  • How to claim your right to a day's work for a day's pay

Contact us for more information.

Dates Location Registration
October 19 - 20 2016 West Olive, Michigan
Supervisory Training for Tele-communicators
Approved by the Michigan State 911 Committee
Dispatcher Training Fund Course ID # MRN201504A
Hosted by the Ottawa County Central Dispatch
October 27 - 28 2016 Boynton Beach, Florida
Hosted by the Boynton Beach Police Department
November 9 - 10 2016 Reno, Nevada
Hosted by the Washoe County Regional Public Safety Training Center
March 2 - 3 2017 Palm Bay, Florida
Hosted by the Palm Bay Police Department
April 18 - 19 2017 Loveland, Colorado
Hosted by the Loveland Police Department
May 23 - 24 2017 Scotch Plains, New Jersey
Hosted by the John H. Stamler Police Academy